Due to family illness, we fell 2 months behind in payments. We kept them informed and told them the date we would pay a payment that would equal 1 and 1/2 paymnets. Then we would do the same until it was caught up. Even though they told us verbally over the phone it was OK, we got a letter saying they were repossessing the vehicle. We paid the promised payment and a half, and got another intent to repossess. When we call them they say that the vehicle is not up to be repossessed. Who to believe?
It is our opinion that if you are close to paying off your vehicle, they will look for any way they can to repossess it. We are four payments away from paying off the vehicle.
I would NEVER deal with these people. They are so rude over the phone, you are told one thing and a letter will tell you something else. My wife is driving me to work now, and I get a ride home, while we have the vehicle stored until paid off. This company is horrible. DO NOT TRUST THEM.