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5 comments
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3.0

On November 6, 2018 Approximately 910 am TD customer service at 800)556-**** was rude and hung up the phone and advised to call back at a later time. And that my questions weren't going to ruined his day. TD employee refused to give name when asked.

Reason of review: Poor customer service.

Location: Los Angeles, California

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Guest

What was the question about? There's never any reason to contact these people!

You make your monthly payment ON TIME, and that's it! Let me guess, you wanted to skip payments, play the "change the due date" game or other such nonsense, right?

There are thousands of people who have accounts with them and they NEVER need to contact them! Of course, they pay their bills on time!

Guest
reply icon Replying to comment of Guest-1596127

Dude, donโ€™t assume itโ€™s because they didnโ€™t pay their bill on time. My car is a total loss and my insurance tried to reach them.

Iโ€™m calling about a status update on how long theyโ€™re taking to respond to my insurance....

and Iโ€™ve been on hold for 1 hour and 50 minutes...... cmon

Guest
reply icon Replying to comment of Guest-1597906

My car was totaled and I called them. They answered me immediately.

Guest
reply icon Replying to comment of Guest-1606622

lucky you

Guest
reply icon Replying to comment of Guest-1596127

I'm guessing you work for them ***

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