Td Auto Finance - Don’t do it!

1.0
Details
Td Auto Finance - Don’t do it!
On hold for 35+ minutes and then finally someone answered and by far the worst customer service. I would NEVER recommend this company and by the looks of it the rest of the reviews are similar complaints.. you would think the company would take the reviews a little more seriously.
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ID
#1721307 Review #1721307 is a subjective opinion of poster.
Service
Td Auto Finance Sales Representative
Reason of review
Poor customer service
Preferred solution
Take reviews seriously..
There is a fraud on my credit reported from your side to TransUnion. I called today at 11:30AM and a representative is so weird to reply. she but the phone without solving my issue about this credit fraud.
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1 comment
Anonymous
#1659682

Whatever it is you're trying to say, isn't working! Find a child who has a much better command of the English language.

They can write your report for you so people can understand what it is you're saying.

Of course, this is assuming you are an adult! Clearly whatever this matter is, it's way over your head, so much so, you cannot use simple sentences to describe what it is you're trying to say!

ID
#1488601 Review #1488601 is a subjective opinion of poster.
Location
Norristown, Pennsylvania
Service
Td Auto Finance Sales Representative
Cons
  • Badly trained staff who are incompetent
Reason of review
Poor customer service

Td Auto Finance - *** poor customer service

1.0
Details
I was involved in an accident and unable to drive or work. Called 3 times in June and was told by 2 reps I could have payments deferred until returning to work. 3rd rep said that wasn't company policy. Got charged 2 late payment fees. DONT DO BUSINESS WITH THESE PEOPLE EVER!!!!!!!!!!!!!!!!!!!!
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ID
#1349057 Review #1349057 is a subjective opinion of poster.
Service
Td Auto Finance Sales Representative
3.0
Details
Representative i spoke to by the name of Jacqueline was very rude and unprofessional and absolutely unhelpful especially for someone in customer service.Spoke to me like i was a child and i was put on hold by her for a good 10min after adviced didnt want her help. The...
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ID
#1005530 Review #1005530 is a subjective opinion of poster.
Service
Td Auto Finance Sales Representative
Reason of review
Poor customer service

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