Manufacturer: Td Auto Finance Category: Loans Clear all filters (75 of 75 reviews match)
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We've had a business loan for several years on a company vehicle. Our monthly auto pay was suddenly compromised and cancelled. Without notice, 2 payments were missed and late fees added. The attempt to restore the auto-pay has been extremely difficult. Although we...
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Product
Td Auto Finance Auto Loan
#860675
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I recently payed off my auto loan. Called to inquire on what would be the quickest way to get the money to them and the lien released. It has been 2 weeks and the lien has finally been released on their end but of course hasn't shown up yet. I called 5 different...
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2.0
Product
Td Auto Finance Auto Loan
I didn't like
  • Wait times on phone - no one knew what was going on
#859378
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Don't use this company to finance your car.Don't allow a loan officer at a car dealership to use this company either. I sent payoff checks to them to payoff two vehicles by refinancing. I sent the payoff checks in an envelope with delivery confirmation. The delivery...
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1.2
Product
Td Auto Finance Auto Loan
#858785
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Td Auto Finance Auto Loan Review

#870917
These people have to be the worst finance company I have ever dealt with. I deferred a payment for a moth due to financial issues for 1 month.. they approved it now they call every day saying that it was never approved.. i have talked to 8 different people over last 3 months.. they are all *** ***'s
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Td Auto Finance Auto Loan Review

#861073
I couldn't log in for the pass 4 days. I'm on hold via phone as we speak for 40:00 minutes and counting. Once I pay off my loan which is this month, I'll never deal with TD again.
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Td Auto Finance Auto Loan Review

#838877
Worst finance company ever I been waiting on a endorse check and every time we call is the Same thing been paying my car for 6 months and I can't use it because it in the shop but as soon it was fix they seem not to and me my endorse check but they sure are ready to call me when my payment is due !!!!! Never again will I ever use this finance company
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Td Auto Finance Auto Loan Review

#819067
I got my car thrue td worst mistake.i missed a payment and got it repossesd. Rudest customer service and still charging me 10,000 plus storage fees and other fees.How do i pay for something i dont have.Im not paying them s***t..
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I literally just had this happen to me with the value of 3 payments left.I pay ahead every month by rather large margins. My contract is set to be up in October of 2019, but I have paid ahead and was supposed to have only $1500 left to pay. They added $400+ of "accrued...
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2.8
Product
Td Auto Finance Auto Loan
#855199
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I tried to refinance through then and they told me they are not refinancing at this time. They have had my car for over a month, and my credit report still shows open auto loan and late, so I can't buy a car until it's on my credit report, very irritating. I did...
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1.1
Product
Td Auto Finance Auto Loan
I liked
  • While i was a customer they seemed to be good
I didn't like
  • Demanding full balance of loan to get car back
  • No resolution department or customer service
  • Poor customer service
#854456
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The interest rate is sky high as i had no credit as i am new to the country,so in the final year i had a major financial set back and yes i take responsibility however i emailed td auto and asked them to call me,they did and i returned the call to voice-mail no further...
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Product
Td Auto Finance Auto Loan
#854216
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It seems like when you start to have issues with this company, they make up their own rules and totally change what was agreed to.I had gotten a bit behind on payment and was going to make a lump sum payment to get things straightened out but was supposed to include...
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Anonymous
Anonymous

NO, YOU DIDN'T HAVE "ISSUES" WITH THEM!Plain and simple what happened is YOU paid late or not at all. This isn't their fault...YOU CAUSED IT! Everything goes quite smoothly ...

lickrpig
lickrpig

They done the same thing to me as well took a payment of 465.83 then same day another payment of 158.35 I did not authorize this called on hold 22 minutes then spoke with supe...

1.4
Product
Td Auto Finance Auto Loan
I didn't like
  • Bad reputation
  • Secure message website down
  • Agents gave incorrect information and would not escalate
#838716
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I called and am just trying to make an online account with TD Auto Finance to view my remaining loan balance and I have been on hold for an hour so far.This is absolutely ridiculous. They seriously need to revise their standards of customer service because this is so...
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1.2
Product
Td Auto Finance Auto Loan
I liked
  • Having a car
I didn't like
  • Customer service
  • Bad reputation
  • Long hold times on phone
#820964
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I have recently financed a vehicle through TD Bank auto...My payment is due on the 19th of the month... I wanted to change my due date from the 19th to the 16th of the month and I can't believe that they want to charge me $13.91 to make that change... Are you kidding...
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1.0
Product
Td Auto Finance Auto Loan
#811625
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Will Throw you under the Bus if you owe them 1.00 look elsewhere for financing
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Anonymous
Anonymous

Don't understand why people are lying about this company and their clothing. Unless they are getting paid to lie. You are assisting the scam this company is pulling on so many...

1.0
Product
Td Auto Finance Auto Loan
#806131
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