Manufacturer: Td Auto Finance Category: Loans Clear all filters (56 of 56 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I have a loan with TD Auto Finance, and it's an open loan where I'm able to put lump sum payments on the loan. In the past, they told me that the only way to do that it to call them and have them debit it from my account at another bank. So both times, I waited on hold for half an hour and they were eventually able to debit my account. I call for a third time for another lump sum payment, and they said that they are not able to do this over the...
Read more
Our business purchased a vehicle financed through TD Auto. I've attempted to register the account online at their site and it will not recognize the VIN or the assigned account number. I tried calling customer service a number of times and after listening to the automated selection service and choosing to speak to a representative, the call disconnects. Apparently they have no customer service. I thought I would email them with my questions...
Read more
1.0
I didn't like
  • Customer service or website
#792729
Our company has an auto loan with TD Auto Finance. The loan is under a business name. We can pay our bills with a business check, and make one-time payments with ACH with a business checking account, but they will not allow auto-payments from a business checking account. They will only allow auto-payments from a personal checking account. Customer Service could give me no reason to why this was their policy. When I asked them what the...
Read more

Td Auto Finance Auto Loan Review

#776636
1.2
I was behind on payments I made arrangements for payment to some guy who assured me I had until Friday afternoon. I had the money and would have paid but the crappy repo guy Derek from Boise Idaho came and got my vehicle at 7 am Friday morning. Now they want 2200.00 to get it out. TD auto finance are liars crooks and cheats!
Comment
Show

Td Auto Finance Auto Loan Review

#773709
3.0
1h22 minuts wait still no answer on td auto loan phone line
Comment
Show

Td Auto Finance Auto Loan Review

#741501
1.0
horrible. reached them everyday for 5 days straight. each person on the phone gave a different procedure and took 10 minutes trying to find my info. paid 1900 to get my car back, and now they can still take my car. outrageous, the absolute worst experience.
Comment
Show

Td Auto Finance Auto Loan Review

#682827
My car was repo payed what I owed but did not know they would hold played though charge smart can u not call them verifie they have the check so I can get my car back RODGER LACKIE
Comment
Show
Before my husband passed away I thought I was being proactive and asked them what they would need so that I could continue making payments on the vehicles when he did pass. I was told to go to TD bank and send Power of Attorney, along with copies of our licenses, and notarial certificates, DONE then they said they did not receive them, I took copies and resent. Then when husband passed I called and asked what they needed, they told me to go...
Read more
traded the truck then finance took an.payment now lost my info. The lady.said I never owned this truck nor does the.company I traded to. lady told me a man owned it and I never did I faxed in the bill of sale and the bank statement showing the over payment I would like to be compensated for this plus intrest on the money thanks
Read more
Anonymous

Anonymous This company seems to have a hard time returning calls But when they want money they have No problem. They made a mistake and now are unable to talk to Back to the bank I will...

Very poor accountability, and professionalism. I called for an account payoff and two months later they call and say I missed a payment a few days before they told me my payoff amount. So the guy I talked to promised a certain amount if I paid the missed payment(which I don't think was my fault they should have included it in payoff amount when I asked) and not have to pay nsf fees. So I sent a cheque which was made out for over 60 .00 more than...
Read more
These crooks did the same thing to my family but wanted us to pay $17, 642 to get our Acadia back. We had been paying $500 a month for 3 years and the purchase price was $19,900. Till this day we have not got our vehicle back and it was filed to our credit report. They claim it was due to the fact that my husband and I were sick and off work on our pension but what they forgot to check out was the fact that they approved us while we we on...
Read more
They need more people. Every single time you phone it can be up to an hour on hold waiting to talk to a person. Banks make billions. I don't get it. I'm glad I only have this loan through them and not a bank account. RBC is lightning fast when you call. TD Auto Finance seems like once you sign the paper they don't care about you. Their customer service ends there. Everything else is bare minimum nickel and dime tactics.
Read more
Had TD auto Finance, I traded in the car for a new one near the time the payment was due so I made another payment so as not to affect my credit. I made the payment on Nov 11th online. It cleared my bank on the 13th. TD received the payoff on the 25th. On December 3rd, I received a letter from TD stating that they had released the lien and sent the title to the payer. I called to ask when my refund would be sent out. I was told it would 21 to 30...
Read more
1.0
I didn't like
  • Poor customer servicen
  • Poor customer service
#747537
Hung up on me when I was upset that they did not have my title. Very inconsiderate after being on the phone over 30 minutes. They sent me a lien release document instead of a title that was not even notarized with a signature that was not legible. Wasted time with this at DMV. They really do not seem to care about you once you are paid off. I will NEVER knowingly do business with them EVER again!! I am still trying to resolve this after 2 months...
Read more