Manufacturer: Td Auto Finance Category: Loans Clear all filters (56 of 56 reviews match)
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Denied my initial online payment but couldn't tell me why it happened, then added $40 charge for it being denied.Customer service sucks and I'm under the impression this is done on purpose to create more problems for borrowers. This is my first loan and I'm extremely unsatisfied, wish i had done more research on finance and institutions. I'm making one last attempt to fix this, however more problems will tempt me to take my loan somewhere else...
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#981776
Husband and I split up but due to the fact that vehicle ownership is in his name only but the loan is in both of our names ( I don't have a licence) I called TD AUTO about what to do as in could we sell it, send it back or anything, now husband has taken off leaving me with the vehicle that I can't sell, they refuse to take it back as I need his permission, after months of fighting with them I stopped payments and filed consumer proposal, they...
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Anonymous

Anonymous All you gotta do is tell them THE VEH. IS NOT INSURED---CP or not it will be picked up ASAP and that's the first question a good agent ask.

my complaint is td auto finance just dont care they like just other finance companies an banks greed dont try to work out nothing with no 1 i lost my old lady an my twins an did pay some car pmts by phone then the intersts was just shooting up an i just lost my mom on her birthday she got kill td was like they want that pmt i would like to keep my car but td just not helping me out with that they perfer me to continue to loose more lost the love...
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1.4
I didn't like
  • Customer service phoneline
#945611

Td Auto Finance Auto Loan Review

#948454
I paid off my loan and never received my title. When I called td auto loans they referred me to a 3rd party to resolve the lien status that was satisfied 2 years prior. It cost $60 and time in s rental car. It's a scam.
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Td Auto Finance Auto Loan Review

#933313
2.4
Worst conpany ever. I have been trying to get my title sent to the state to get my car licensed since March it is now October and my tags are up. Each time I called they said it was being sent. Now they gave me a tracking number and they sent it to CA I live in MO.
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Td Auto Finance Auto Loan Review

#931144
1.9
If you are with td bank and with td auto and fall behind even one month they take the entire amount owed plus a $500 hold from your bank account. If you have td auto dont bank at td and if you have a td account dont get a td auto loan. Making ends meet can be tough enough sometimes but when td cleans out your bankaccount it makes things worse.
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Td Auto Finance Auto Loan Review

#861073
I couldn't log in for the pass 4 days. I'm on hold via phone as we speak for 40:00 minutes and counting. Once I pay off my loan which is this month, I'll never deal with TD again.
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Most lenders will give another lender auto loan pay-offs with their automated systems or loan officers direct. T D Auto Finance is one of the worst lenders out there with the highest consumer interest rates. They will not give a payoff unless the customer sends them a notice or is on a conference line. In most cases this is an inconvenience for the customer. They do not care about that because they do not want to lose their high interest rate...
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Yes, I may have messed up a bit ago and my loan got sent to Retention & Recovery when I got sick and wasn't working.When I got my finances in order I was making my payments on time twice a month, then I noticed a payment didn't come out I called and couldn't get through, called Customer Service they said they needed to renew the dates but it had to be Retention & Recovery to do that.... so I've been trying to get through for 2 months now with no...
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DO NOT EVER USE TD AUTO FINANCE FOR ANYTHING. They screw over people with bad credit. My husband and I didn't have the greatest credit and after our only vehicle died, we were in a tough spot and needed a vehicle. Td Auto Finance approved us for a loan with immoral interest rates. Unfortunately, we were forced to accept as we needed a vehicle. By the time we pay off our suv, we will have paid OVER TWICE what the vehicle was being sold for. On...
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Anonymous

Anonymous You accepted the loan. I guess you didn't think the interest rates were immoral at that time. If people like you would pay as you agreed and not cop out with excuses like "h...

I've been struggling with payments but making them within the month after losing my job.I called and explained my ei ran out and needed to defer a couple payments until I could figure out my finances,5 days later they scooped a make up payment just over $200. I call and ask why they would do that when I deferred the payments the customer service guy I spoke with was so rude and disrespectful stating I was still behind..I was in tears as I'm a...
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1.0
I didn't like
  • Poor customer service
  • Unhelpful customer service
  • Being lied to
#862678
We've had a business loan for several years on a company vehicle. Our monthly auto pay was suddenly compromised and cancelled. Without notice, 2 payments were missed and late fees added. The attempt to restore the auto-pay has been extremely difficult. Although we have complied with their requests, they continue to reject our completed form for banking information to auto-withdraw. I've made two phone calls - on HOLD for 20+ minutes just...
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I recently payed off my auto loan. Called to inquire on what would be the quickest way to get the money to them and the lien released. It has been 2 weeks and the lien has finally been released on their end but of course hasn't shown up yet. I called 5 different times during that 2 week period to inquire about my account and every single time I talked to someone I got a different response as to what was going on. No one their seems to know...
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2.0
I didn't like
  • Wait times on phone - no one knew what was going on
#859378
Don't use this company to finance your car.Don't allow a loan officer at a car dealership to use this company either. I sent payoff checks to them to payoff two vehicles by refinancing. I sent the payoff checks in an envelope with delivery confirmation. The delivery confirmation shows the letter with the payoff checks was delivered. Two weeks later, they still had not posted the checks to the accounts nor processed the titles to the vehicles for...
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