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5.0

I called in to see about deferring a payment because I've been off work for 3and 1/2 weeks sick because I wasn't fast enough to answer his questions and my wife was helping me because again I'm sick he said he couldn't help me if someone was helping me I sat on hold for 45 minutes to be treated and talked to so rude He didn't ask me what I was calling about or anything except things I had to look up If this is the type of people helping ur customers you really need to give them some classes on guest service Thank you for reading this

Reason of review: Poor customer service.

Td Auto Finance Cons: Way i was treated, Customer service.

Location: Benton, Kentucky

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Guest

One run-on sentence! No punctuation.

No sentence structure.

No grammar. Am I ever impressed.

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