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Td Auto Finance - Poor customer service

Long hold time and wait time and no call back when the system no longer lets you hold for rep. They only give you that option.
1.7
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1306766
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its been 45 days my account is paid in full i overpaid 930 dollars and some change ive contacted bbb and ive gotten a hold of my lawyer for negligence on your part. i have all the messages saved from you guys this has been ridiucoulous i would never recommend td auto...
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Anonymous
Tom

How about acknowledging your part in the issue...Why did you over pay them in the first place? Why would you pay them money that you didn't owe them? Do you not track your fin...

Anonymous
Dave

I hear you, my friend. But if you owed them the 900 some bucks, it'd be a different story. Where's the justice? Kinda like the bogus Do Not Call List. Since we signed up years...

#1302957
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FLORIDA FINE CARS, COULDNT APPROVE MYCUSTOMER IN THE MARGATE OFFICE BUT THEN GOT APPROVED IN THE MIAMI STORE BY INCREASING THE INCOME OF THE CUSTOMER , SALES MANAGER AND FINANCE DIRECTOR LIOR CHANGED INCOME AND YOU BUT DEAL IN SEPARATE EMAIL I WILL SEND YOU CUSTOMER...
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3.1
I liked
  • Buyer
  • No comment
I didn't like
  • Florida fine cars practices
  • Overcharges
#1301725
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I purchased a 2016 Mercedes G63 and paid it off on 5-7-18. Their online payment center said my payment was not processed so I mailed them a check for the payoff on 5-8-18. Low and behold I got notification from my bank that my account was overdrawn a couple of days...
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1.0
#1299150
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Do not use this company. When I purchased my car, the dealer recommended this company, and I took it, to my regret. How horrible this company is! I had a better rate, but did favor for my dealer. I passed my good rate from my bank. This company faxed a wrong number...
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1.0
#1294475
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Td Auto Finance - Im pissed off u guys cant even answer a phone

I been waiting to get ahold of you *** asshole's for days on end... I finally get ahold of somebody and they hang up on me u guys are real *** treat too do business with... you havent heard the end of this.....
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1290102
Reply to reviews
I have been trying to contact your company concerning my account. The insurance company sent a letter to you on June 5,2018 and they left a message on June 20,2018. I left a message on June 20, June 26 & June 27. I haven't received any call backs. A letter of guarantee...
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Anonymous
TF

MY DAUGHTER IS HAVING THE SAME ISSUE. SPOKE WITH SHEBA HUNTER A SUPERVISOR (NOT IN THAT DEPARTMENT) NOTHING SHE COULD DO. WOULDN'T GIVE ME THE SUPERVISOR'S NAME IN THAT DEPART...

#1289961
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I refinanced with another company, and TD Auto Finance didn't send my title over to them after the payoff. Even after calling THREE TIMES and then saying "I don't know why it wasn't sent, I will send it right now" it was never sent. It took me threatening a lawsuit to...
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Anonymous
Anonymous

I hope you handle your lawsuit better than you did the title complaint. Not once did I read that you issued a formal written demand and served it via Certified Mail return rec...

1.0
#1286947
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I financed a car thru this company, the car was later totalled in a car accident, the claim was paid thru my insurance company, but they claimed they never recieved payments. as a results they place me into collection, and treathened to repo the car... after weeks of...
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#1283567
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Contact Td Auto Finance

Mailing Address:
TD Auto Finance
200 Carolina Point Parkway PO Box 9223 Farmington Hills, MI 48333-9223
Greenville, SC 29607
USA
Phone:
(800) 556-8172
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Td Auto Finance Products and Services

All Td Auto Finance Products
If you’ve never dealt with these people and are looking for a finance company for help, DO NOT CONSIDER TD AUTO FINANCE!!!! I’ve fallen on hard times in the oilfield being laid off from my job, these people don’t care about your position, these people are money hungry...
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#1280091
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