Td Auto Finance Reviews

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They are stealing money from me and damaging my credit

Td Auto Finance - They are stealing money from me and damaging my credit
Td Auto Finance - They are stealing money from me and damaging my credit
This company added $213.00 to my balance and then reported it on my credit, I have made all of my payments on time or early. They just felt that I need to pay more money to them. I need anyone that has been ripped off by this predator lender and their fraudulent business practices to post here, so we can generate a class action lawsuit and put this company out of business.

User's recommendation: DO NOT USE THIS COMPANY!!!!

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1 comment
#1994220

Right, sure!

ID
#2202867 Review #2202867 is a subjective opinion of poster.
Service
Td Auto Finance Auto Loan
Cons
  • Unreliable and dishonest customer service
  • Agents gave incorrect information and would not escalate
  • Incompetent customer service reps
Loss
$213
Preferred solution
Let the company propose a solution

No place to acutally contact

you can't get passed the first number on the phone ...you got to enter the phone number or contract....no option to speak with someone or talk about something other than what they are asking....very controlled by this and prevents complaints

User's recommendation: this is just a phoney site to make believe they respond to complaints.

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ID
#3121269 Review #3121269 is a subjective opinion of poster.
Location
Blind River, Ontario
New Reviewer

Refund warranty

Hello This is Ahmad sepehri-amin I traded my infinity and got another car and filled for prorated refund on the warranty and havent heard anything for anyone. Please help . 801391**** Ahmad
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ID
#3028117 Review #3028117 is a subjective opinion of poster.
Location
Salt Lake City, Utah
New Reviewer

To see if a cheque was recieved

I have sent a cheque to td third party , and haven't received a new balance or any confirmation that it was received
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ID
#3020717 Review #3020717 is a subjective opinion of poster.
Location
Vancouver, British Columbia
New Reviewer

Nothing is simple

Cant find what Im looking for Site wont let me proceed saying there is error with passwords Changed them 20 god damn times still an issue I just want to access how much I have owing on my car but leave it to TD auto to never reveal that information and force customers on never ending round bouts Click bait You will not get answer through them Dont bother signing up for their apps or online services it doesnt work I am so infuriated with this process Im struggling to find the words Waste of my time I am so beyond upset and frustrated with this process I dont know what to do with myself

User's recommendation: Never ever ever ever ever ever ever do anything with TD.

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ID
#3007278 Review #3007278 is a subjective opinion of poster.
Location
Brampton, Ontario

Fill like I have been screwed by this company

They lie. Don't tell the truth about payoff, then charge you with a charge-off. They have screwed up my credit for 7 yrs. Go somewhere else for the money you need.

User's recommendation: Do not use this company.

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ID
#2977349 Review #2977349 is a subjective opinion of poster.

Forever

To get through on the phone is worse then having a tooth pulled with no freezing . The service is horrible never
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ID
#2858410 Review #2858410 is a subjective opinion of poster.
Location
Saskatoon, Saskatchewan
I had an auto loan with TD. When the loan was active I got excellent customer service. I got in an accident and the car was written off. My check from the insurance company covered the remaining loan plus 2500 for me. I was told by TD auto finance that any branch can...
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ID
#2858357 Review #2858357 is a subjective opinion of poster.
Location
Mississauga, Ontario
New Reviewer

Payment

I cant get the number to go through. Static on the lines but phone doesnt ring. My payment is due today.

User's recommendation: Check phone lines.

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ID
#2817594 Review #2817594 is a subjective opinion of poster.
Preferred solution
Someone to answer phone.

Payment

They seem to have a system that blocks ANY AND ALL numbers to TD once youve contacted them. Im late on payments and after finally getting a U.S. person on the line I got to someone who could help me. Or so I thought. 4 hours of transfers later they tell me that to qualify for a 2 month payment deferral, which they tout on their website, I would first need to make a payment plus accrued interest. When I scrounged up the money to do so I tried calling. Not one number I tried would go through. They had scrambled them all.. WTH?

User's recommendation: Don’t use TD.

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ID
#2808166 Review #2808166 is a subjective opinion of poster.
Location
Collins, Mississippi
New Reviewer

Pay bill

Cant pay your bill online you can use the phone whats going on give me another number trying to pay my bill
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ID
#2805586 Review #2805586 is a subjective opinion of poster.
Preferred solution
Online payment or phone Do not work

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Needed info to payoff deceased mothers car.

Td Auto Finance - Needed info to payoff deceased mothers car.
I have made multiple attempts to acquire a payoff balance for my deceased mothers car, and obtain title to give to my 18 year old daughter. ( 10-12 attempts) they finally stated (13th attempt ) 31/2 years later they would accept payments, but wouldnt issue receipts for them. Nor would they give a balance for payoff amount. 31/2 years later, when vehicle has sat this entire time and eaten up by mice and sun baked in the state of Nevada, the vehicle is now unusable, soo bad the wrecking yard doesnt want it. What a waste of time and car over a couple of hundred dollars come to find out.. pissed off.

User's recommendation: I would definitely look other places to obtain a loan.

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ID
#2802438 Review #2802438 is a subjective opinion of poster.
Cons
  • Horrible customer support
  • Will not answer their phones
Loss
$546
Preferred solution
Let the company propose a solution
New Reviewer

Billing

You cant get it touch with them!! Ive tried calling 100 times and no answer on every number Ive called !

User's recommendation: You can’t get in touch with them.

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ID
#2802039 Review #2802039 is a subjective opinion of poster.
Preferred solution
Bill paid
New Reviewer

I paid off my car and never received the title. When I called them today I was told it is no longer a working phone number.

I need the title to my car having paid it off and can't get in touch with TD Auto Finance. How irresponsible is that as a business! Please contact me and tell me how to get my title so I can buy a car. My house burned down two weeks ago and the car was in the garage. I have to have the title for insurance to pay me for the car. Some one from TD needs to contact me. I've been a customer for a while now so you should have my contact information. to cato ca

User's recommendation: don't deal with these people. It is a hassle to do business with them.

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ID
#2686906 Review #2686906 is a subjective opinion of poster.
Location
Sugar Land, Texas
Preferred solution
the title to my car which is fully paid off.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Mexico policy

ASuch a hassle to take my car into the very beginning part of Mexico. They dont have email and want you to fax. Is this 1980 still?!? Who has a fax machine?!? Now I cant even get a number that works to call them! Omg looking for new financing company today!!
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ID
#2686224 Review #2686224 is a subjective opinion of poster.
Pros
  • Having a car
Cons
  • Agents gave incorrect information and would not escalate
  • Website is almost worthless and customer service is even worse
  • Customer service
Loss
$138
Preferred solution
Deliver product or service ordered
New Reviewer

We paid our balance now answer the *** Phone.

Why does all of your phone numbers keep saying unassigned Number. We've tried using multiple phones to call so definitely not our phone. If this so called Great Bank TD Finance is professional enough should answer customer's call ND keep up your side of the promise.

User's recommendation: Never ever go with TD finance ever.

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ID
#2685646 Review #2685646 is a subjective opinion of poster.
Loss
$18000
Preferred solution
Deliver product or service ordered

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