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My experience was just appalling, as I walked out my door on my way to work. Shocked, no car I immediately contacted the police and my job to inform them that my car was stolen. When the police arrived they asked me a strange question. Why do you think the car was...
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Company wrote 0 private or public responses to the review from Dec 11.
1.0
#1420582
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Trying to simply transfer my title as I have moved out of state. Seems simple and easy, was a very straightforward process when we did my wife's car through a different lender. Called TD to see what they needed from me to get the process started. Was instructed to fax...
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Company wrote 0 private or public responses to the review from Dec 04.
2.5
#1415119
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Td Auto Finance - I was looking to pay bill

I did not have my account info so I stopped the correspondence
Company wrote 0 public responses to the review from Dec 04.
#1414929
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When I attempted to contact ‘customer service’ to obtain PAYOFF information, I was rudely informed that they would not give me that inforation. The operator was very rude and abrupt. I asked to speak with a supervisor who was even RUDER than the previous employee! She...
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Company wrote 0 public responses to the review from Nov 28.
1.3
#1409721
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Their system messed up may payment twice and they reposed my car. They would not accept ownership of it and refused to work with me about this issue. I begged and pleaded with them about this and they still said no, pay three payments ahead and then you can get your...
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Company wrote 0 private or public responses to the review from Nov 26.
Anonymous
Anonymous

If this was their fault, why did you need to call them and "try to work this out"? The REAL story is YOU failed to pay on time and YOU turned on the repo machine. By the way, ...

#1408356
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Tried to make monthly payment. The website refused to accept my "user ID"; my password; even my e-mail address as accurate. Then when I tried to set up a new account and entered the same user ID I was told it was already taken; same for password and same for email!!!...
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Company wrote 0 private or public responses to the review from Nov 16.
1.0
#1401759
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On November 6, 2018 Approximately 910 am TD customer service at 800)556-8172 was rude and hung up the phone and advised to call back at a later time. And that my questions weren't going to ruined his day. TD employee refused to give name when asked.
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Company wrote 0 public responses to the review from Nov 06.
Anonymous
Anonymous

What was the question about? There's never any reason to contact these people! You make your monthly payment ON TIME, and that's it! Let me guess, you wanted to skip payments,...

2.8
#1395000
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I WAS IMPACTED BY ONE OF THE HURRICANES THAT CAME THROUGH THE CAROLINAS AND I WAS INVOLVED IN AN AUTO ACCIDENT. I CALLED TD BANK TO GET MY PAYMENT DEFERRED, BUT BECAUSE MY ZIP CODE WAS NOT ON THERE EXCEL FILE. I WAS DENIED THE DEFERMENT, I WAS ALSO TOLD THAT THE...
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Company wrote 0 private or public responses to the review from Oct 26.
#1389038
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Td Auto Finance - Setting up a ACH PAYMENT

first, it's a nightmare getting to customer service, terrible Auto menu. Then you can't set up your ACH over the phone. You have to rely on the Post office to get the form you need to set up your ACh, so far 2 weeks since I sent it back. So much for their best service
Company wrote 0 public responses to the review from Oct 16.
1.3
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Website
#1383201
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Td Auto Finance - Td auto

I had a auto account with Td Auto for 5years never was late with my payments as a matter off fact I was ahead on my payments. Paid my car loan off in July in October someone hit my paid off car Sad totaled it. So i went to buy a car thinking Td auto would finance me they would not after being a good payer how hurt full is that i give TD AUTO stinks i give them thumbs down
Company wrote 0 public responses to the review from Oct 15.
#1381798
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