Contact Information

You can contact the customer service of Td Auto Finance calling Td Auto Finance's phone numbers.

Toll-Free Number:

  • (800) 556-8172 U.S.

Customer Service:

  • (866) 694-4392 Canada
  • (888) 837-2115 Privacy Policy and Accessibility
  • (800) 556-8172 U.S.
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Currently you can call only US numbers.

Td Auto Finance Website:

Td Auto Finance Online Chat:

Corporate Office Address:

TD Auto Finance LLC
Customer Resolution Department PO Box 9223
Farmington Hills, Michigan 48333-9223
United States

Other Info:

Mail your monthly payment

TD Auto Finance

PO Box 100295

Columbia, SC 29202-3295

Payoff Payments/Expedited Payments

TD Bank Lockbox

TD Auto Finance – 16039

Mailstop ME2-074-017

6 Atlantis Way

Lewiston ME 04240




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Td Auto Finance Rating and Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Website
Reliability

Rating stats

Rating trend

Summary of Td Auto Finance Customer Service Calls

521 TOTAL
CALLS
26% SUCCESSFUL
CONNECTIONS
04:01 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Td Auto Finance to Ask about:

Payments and Charges Question:

  • “About payments”
  • “Billing”
  • “Hi, the why I calling is because Idid a payment and I can not see the payment pending”

Product/ Service Question:

  • “Deferral of auto loan payment”
  • “Auto loan”
  • “Get interest on previous loan”

Request for Information Question:

  • “About my truck loan”
  • “I need to talk to you guys”
  • “About my loan”

Employment Question:

  • “Pay off fax request”
  • “Pay off quote”
  • “Sent a pay off payment”

Account Question:

  • “Balance inquiry”
  • “Balance”
  • “Account”

Refund Question:

  • “Refund of overpayment”

Staff Question:

  • “To talk to a manager”
  • “Im pissed off u guys cant even answer a phone” , Review # 1290102

Return/ Replace Question:

  • “Return car”

Activation/ Cancellation Question:

  • “Cancel auto payment”

Other Question:

  • “My title”
  • “Buy out on truck”
  • “Vehicle”

About

Top Td Auto Finance Services

Auto Loan, Customer Care, Loan

Top Td Auto Finance Products

Account, Website

Td Auto Finance Pros and Cons

Pros: Having a car, No comment, While i was a customer they seemed to be good, There are no pros, Webiste is user friendly

Cons: Poor customer service, Very poor customer service, Very long hold times on phone, Business practices, Long hold times on phone

Related Companies

TD Bank, Td Canada Trust, Td Ameritrade, Mbna Canada, Scottrade

Td Auto Finance reviews and complaints

Td Auto Finance is ranked 170 out of 892 in Loans and Mortgages category

Area Served

USA

Payment Methods

MasterCard

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