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My wife had a accident the insurance company and the Gap insurance paid the car off. The Gap insurance doesn't payoff the payoff balance, the payoff the full balance of the contract.

So they sent TD a check for the full balance which was $5,000 more than the payoff balance. They got the check on July 3, 2018. They said I would get my refund within thirty days.

Today is August 3, 2018 and I haven't received the check yet.

I called two days ago and got the run around and finally go the Total Loss Department, but was on hold for 45 miniutes. Today I have been on hold for 1hr 18 minutes and holding

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I wrote the above review. It's September the 1st and I haven't received my refund yet. I called last week and was told that they would overnight me my check last Wednesday, I did receive it by this past Tuesday, I called and was told they would over night it Wednesday and I should have it by Friday, I called Friday morning to check if it was mailed and was told it was mailed Wednesday, This is Saturday and I haven't received it yet, I guest I will have to have my lawyer call them.

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