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Td Auto Finance - There is a abandoned vehicle in my lot that the storage fee is in arrears..

2018 Dodge Ram Vin # 3C63RRGL1JG132616 Owner Josue Loera Garza DBA Phoenix I Transport LLC 4400 Zinnia Ave Mcallen, Tx 78504
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ID
#1731046 Review #1731046 is a subjective opinion of poster.

Td Auto Finance - No one answers the Phone

1.0
Details
send me a notice in the mail for payment but I cannot get through to make payment because no one answers the phone for hours!! I've tried all times of the day!! And the website wont allow me to make payments
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ID
#1728349 Review #1728349 is a subjective opinion of poster.
Location
Laurel, Maryland

Td Auto Finance - Don’t do it!

1.0
Details
Td Auto Finance - Don’t do it!
On hold for 35+ minutes and then finally someone answered and by far the worst customer service. I would NEVER recommend this company and by the looks of it the rest of the reviews are similar complaints.. you would think the company would take the reviews a little more seriously.
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ID
#1721307 Review #1721307 is a subjective opinion of poster.
Service
Td Auto Finance Sales Representative
Reason of review
Poor customer service
Preferred solution
Take reviews seriously..

Td Auto Finance - Avoid at all cost

1.0
Details
Worst company I ever work with. I was told before I signed the loan that I have 10 days grace period. I was 1 day late and they were blowin my phone constantly. When I answered and I said that I was within the grace period they told me it won't matter and they will keep call me constantly. The customer service lady was rude and Inappropriate... why gave the 10 days If you still going to bother the customer. Avoid this company at all cost.
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ID
#1713627 Review #1713627 is a subjective opinion of poster.
Service
Td Auto Finance Customer Care
Cons
  • Disappointing
  • Business practices
Reason of review
Poor customer service
Preferred solution
Nothing. They will not change

Td Auto Finance - Oh *** no

1.0
Details
over 8 months and I have not been able to drive my car because your company will not comply with state requirements....checking into who to turn your company over to as this has crossed state lines and now becomes a federal problem.All that is now needed is a fax number since you didn't even acknowledge a certified letter containing the info you requested.
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ID
#1702163 Review #1702163 is a subjective opinion of poster.
Product
Td Auto Finance Website
Pros
  • Buyer
  • Had no problem taking my money
Cons
  • Very poor customer service
  • Td has not complied with state to move car to another state
Reason of review
Bad quality
Loss
$2000
Preferred solution
Deliver product or service ordered

Td Auto Finance - Oh *** no

1.0
Details
sent info to TD in March to transfer car from one state to another...it is now Nov. and I"m still trying to get the info sent..even sent certified and no one would sign...will never use TD or recommend TD to ANYONE .you have no problem taking my payment but no one will send the infor needed....this place needs to be shut down...now I am going to get in touch with the BBB
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ID
#1702155 Review #1702155 is a subjective opinion of poster.
Location
Somerset, Kentucky

Td Auto Finance - Money stole from account

1.0
Details
Td took more money then they were supposed to from my account, as a result other payments bounced causing NSF charges. As a single father on a tight income. I mentioned to the supervisor i was unable to buy groceries to feed my child and i was simply laughed at.
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ID
#1698916 Review #1698916 is a subjective opinion of poster.
Service
Td Auto Finance Customer Care
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution

Td Auto Finance - *** *** ***

1.0
Details
THESE PEOPLE ARE PREDATORS. In fact they are not people or animal. they are TRASH. I will hunt them, you will be judged.
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ID
#1696793 Review #1696793 is a subjective opinion of poster.
Service
Td Auto Finance Auto Loan
Reason of review
Poor customer service
I called to pay off my Auto Load on was provided payoff information from an auto system. I followed ALL instructions, cut a huge check and mailed it off. After almost two weeks it had not been cashed. I called 10/25/19 and was told to check back on Monday and if they...
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ID
#1694668 Review #1694668 is a subjective opinion of poster.
Cons
  • Payable department is unorganized and behind
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Td Auto Finance - Information by call the phone

when I call it says it wants a phone number and account number for auto loan and I'm trying to find out how to apply for an auto loan sincerely Tammy picellie@aol.com have a great day. Thank you
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ID
#1693260 Review #1693260 is a subjective opinion of poster.
Pros
  • Basic service
Reason of review
Just find out the process

Td Auto Finance - Insurance anagement

I have a question we r buy new car after we dont want drive this car some reason. We dont need insurance.
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1 comment
Anonymous
#1769084

Yes you need insurance. Always.

Never think that you can get away from insurance. It’s needed on any vehicle you plan on driving.

ID
#1692802 Review #1692802 is a subjective opinion of poster.
Location
Sacramento, California
1.0
Details
Td Auto Finance - Contract fraud

Update by user Nov 20, 2019

Td auto finance uses this company as a cookie cutter for their contracts..ie R eynold and Reynolds Reynolds and ReynoldsLegally reviewed documents used for indirect lending programs. ... LAW® 553The contract says it cannot be modified Reynolds trains td auto on these...

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ID
#1686505 Review #1686505 is a subjective opinion of poster.
Service
Td Auto Finance Auto Loan
Cons
  • Contract fraud forgery
Reason of review
Fraud forged signature on auto loan
Loss
$27
Preferred solution
Full refund

Td Auto Finance - Selling a truck

I can not sell a truck because I have a loan. i payed the loan off to get a release but that process is slow and nobody wants to help. no one answers the phone . The most frustrating part is no one cares if customers are unhappy. I will share this story with everyone and I hope that someday you suffer because of it. Luckily you have the dealers to get you business.. On a scale of one to ten. You are a zero. Thanks for nothing
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ID
#1685825 Review #1685825 is a subjective opinion of poster.
Cons
  • No one is accountable for anything
Reason of review
tittle realease
Preferred solution
Deliver product or service ordered
I set up a $1,000 payment arrangement. After speaking with one of their agent who told me I had to put a payment in by Friday the 11th. She's told me my cars would not be repossessed. He said if I paid the account by that date it would take my I can't out of being...
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1 comment
Anonymous
#1785757

THEY WILL REPOSSESS YOUR CAR. PAY ON TIME EVERY SINGLE MONTH.

ID
#1685624 Review #1685624 is a subjective opinion of poster.
Location
Lincoln, Nebraska
Service
Td Auto Finance Auto Loan

Td Auto Finance - Don't Fall Behind on your payments(even a day).

1.0
Details
They will call you 16 times a day. I had to block their number, because they would call ever hour from 8am to 12am You call to explain your issue and they don't listen. They just keep calling and calling. What I bunch of idiots.
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ID
#1684751 Review #1684751 is a subjective opinion of poster.
Location
Grand Rapids, Michigan
Service
Td Auto Finance Customer Care
Pros
  • Low wait times
Cons
  • Lack of customer service