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I financed a car throught TD Auto and before i fell behind on payments i contacted them and let them know my situation, that if they would just wait until i close on the sell of my condo i would pay the entire loan off in full, they said they would work with me and...
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Anonymous
Anonymous

You think it's over with them, just wait. There are consequences to come.

1.4
#1065385
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I had a car loan with this company for 3 years before having a total loss. Everything was paid off to TD by my car insurance company then the leftover balance was supposed to be cover by the GAP insurance company. Representatives from TD Finance kept on calling me...
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1.0
#1063401
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i dont have enough time , i called about 9 times kept swiching me to duiffernt people the they made an error big error making arrgment in pay , inste4sd did the opsite , so tlk to other he seen on the screen yes i made , arrgment , any way nsf for insurnced now my...
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Anonymous
Anonymous

I WOULDN'T BE USING THE WORD "STIUPID" THE WAY YOU "WRITE"!How you "write" speaks for itself! What you're here to blame them for is ONLY because YOU are late with your paymen...

1.0
I didn't like
  • Nightmare every call none had notes or
  • Way i was treated
  • Customer service
#1057906
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Td Auto Finance - Costumer service

Td Auto Finance
#1064905
Very rude costumer service.. worst to deal with... they can't answer your question anyways.. *** and very rude costumer service..
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Td Auto Finance - If you love waiting on hold TD is your BANK!

Td Auto Finance
#1063173
2.5
Td Auto Finance - If you love waiting on hold TD is your BANK!
1 of 1
When they say [legendary customer service] they should have specified that you had to wait 30 minutes minimum to get get! ROCK ON TD!
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Td Auto Finance - Not trustworthy, unreliable

Td Auto Finance
#1060783
1.0
TD auto took an unauthorized payment out of my account. It took 4 days to get the payment returned to me and another week for them to recover the NSF fee. I made about 10 phone calls in that time and got a different story each time....I am very disappointed in this company and will never get another loan or recommend them to anyone !!!!
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Td Auto Finance - Title

Td Auto Finance
#1054127
1.0
Paided off truck in February I have not received my lien release to this day have sent e mail and called no response very poor should b closed
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I haved a total loss April 13 2017, my insurance send a check and TD finance posted to another account, after twenty days calling them finally posted in the correct account. Now is the GAP INSURANCE they pay they cashed and they don't now nothing about. The dealer call...
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1.0
#1057337
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I have never seen a customer service rep treat a customer in such a rude way. Connie, the customer service rep continuously over talked my 85 year old aunt who requested previously to have the date changed of the automatic withdrawal several months ago. Connie...
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1.3
I didn't like
  • Way i was treated
  • Very long hold times on phone
  • Customer service
#1057282
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Worst customer service, not sure how they are still in business with the employees they have answering phones! Every time I call is the same thing and they get rude with me! All I call is to make a payment and I am always having issues and end up upset with their...
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#1054915
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Financed my car on 7/30/2016 and my first payment was due on 9/13/2016. I paid every payment ONTIME via their website. In April, 2017 I decided to pay off my vehicle since I received a large tax refund along with a bonus at work. I paid off my vehicle on 4/24/17 online...
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#1051452
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Every time I have called in to the 800 customer service number for information on my account, the wait to speak to a rep ranged from 23-33 minutes. It is ridiculous!! Then after a couple of years of having an open loan my vehicle was totaled and just trying to get...
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1.0
#1049022
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This is by far the worst finance company I have ever dealt with. poor customer service and ridiculous wait times I was able to drive exactly 113 miles and had to hang up because I had arrived at my destination where I'm not allowed to use a phone . I was on hold over...
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Anonymous
Anonymous

WHY DO YOU NEED SO MUCH CONTACT WITH THEM? Let me guess...you are a late payer or you want to make "arrangements". Guess what? They have thousands of customers who never ha...

1.0
#1040665
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My place of business was broken into and I ask for a 2 month extension payments. This was done incorrectly by TD Auto finance. Both months they called looking for payment. Then fix it over the phone both months. When the payment was finally to be due again. I called to...
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#1038982
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