Submit ›
or
1.4 Based on 110 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Having a car 7
    • While i was a customer they seemed to be good 4
    • Absolutely nothing 3
  • Customers don't like
    • Poor customer service 9
    • Customer service 8
    • Very long hold times on phone 7
Advanced
search
loading...
More Less

I have been desperately trying to contact someone, anyone, from this company. I want to pay off my car! PLEASE call me at 734 635 5870. Thank You, Nancy Fox i have to more words to enter. I have no more words to enter. I have no more words to enter. I have no more words to enter. I have no more words to enter. I have no more words to enter. I have no more words to enter. i have to more words to enter. I have no more words to enter. I have no... Read more

Was this review helpful? 0 0

My automobile payment was due on the 15 of the month,which I have a grace period of 10 days. My bank was closed due to the Thanksgiving holiday on the 25, therefore l couldn't deposit the funds. I set up an automatic payment on the 25 to be drafted on the 29 and the representative assured me that they would waive the late as a courtesy because l had never been late on my payment. This wasn't done and I am highly pissed off. That is considered as... Read more

Was this review helpful? 0 0

Can't talk to customer representatives!!!!!

Add comment

Pert above account, my husband passed away on 6/17/16, his account paid till 12/30/16-spoke to your office was advised my son Jeffrey could have account transferred to him and continue payments as is-completed and returned credit app. for Jeffrey on 10/9/16-rec.-rec. transfer of Equity approval letter on 10/13/16-numerous phone calls to you -numerous -advised Angelo not Estate (advised by my Attorney)-therefore that letter not possible-called... Read more

Was this review helpful? 0 0

The Worst Company I Have ever Seen. Word to the Wise. Look elsewhere before You accept financing. Deceptive Practices with billing system

Add comment

Realy bad customer care even the supervisor she hung up on me ,no respect and they are just talking talking without finding a solution hope this the manager see it and help them after i finish with them i will cancel all my account with them i will not even wish any of my friend and family take their services sorry realy bad experience with cistomer service ...the was just one girl who could give me chance to talk and understand all this rest... Read more

Was this review helpful? 0 0

Never answer the phone when calling them.

Add comment

Recently bought a NEW TOYOTA TUNDRA in Texas. Apparently TOYOTA applied on my behalf for the financing for 48 months. I had 11,000 down payment and paid TAX TITLE AND LICENSE CASH besides the down payment. They confirmed my credit rating of "866" thru TRANSUNION. Their reasoning? UNABLE TO VERIFY APPLICANT INFORMATION OR IDENTIFY. And they call themselves a PROFESSIONAL AUTO FINANCE company? They don't know their *** from a HOLE in the GROUND!... Read more

Was this review helpful? 0 1

TD Auto is the worse! they repo our car and we paid them what we owed, they have locked me out of the online account, so I have no idea of how the money was applied, I have nothing in writing that they received the money, I have not received a statement or any communication from them that I paid what I owed or how the money was applied and they refuse to talk to me about this and they refuse to give me information about this over and over again.... Read more

Was this review helpful? 0 0

Phone agents are extremely rude. Auto is in my wife's name, so she got on line to answer their questions; she couldn't recall where we purchased the car in 2011, asked me and they went bonkers...said they couldn't talk to her if she asked for help. Now we sent full payoff amount and we have proof they received it 6 days ago. Still not posted to account and they claim they see no proof of payment. These people are absolutely miserable to deal... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Td Auto Finance.
Filing a new complaint about
×