1.9
  • Having a car1 votes
  • Bad website usability1 votes
  • No email for customer service1 votes
  • Deception regarding payment date1 votes
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  • 18 hours ago
  • Auto Financing
  • Car Loan
  • 10
  • REVIEW RATING 3/5

I have called over four days in a row and waited over one hour each time and no one ever answered the phone.. I cant go online and post a question because they shut access off to my account.. the loan was paid off and I over paid the interest and never received the additional interest check back.. which is illegal ... The best way to handle this is to file a complaint with the states FTC branch..... Read more

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Waiting on phone over 30 mins or 1 hour. Never give u a manager to speak to. Hardly can get ahold to anyone. I was never giving my end of year statement when I paid off car and still dont. Haven't talked to anyone as of 3/30/2015. Add comment

They appvd my loan, 3 weeks later get a letter stating they have to charge higher interest that I am now denied. Been on hold an hour, and imagine that no one available to talk to. Verrrry concerned that I am being scammed. Add comment

  • Mar 18
  • Auto Financing
  • Loan Modification
  • 36
  • REVIEW RATING 4/5

RE:TD Auto Finance, in Lewiston,ME. A check in the amount of $292.90 was signed for by R. Godin on 3/6/15 at 2:40 PM. and has NOT been credited to my account 1101063357! WHY. G. Clancy, Brooklyn, NY. Called customer service and got a run around; such as, TD Auto Finance in Lewiston, ME DOES NOT have a direct telephone number in the Lewiston, ME payment center or, email or fax numbers. ... Read more

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  • Mar 15
  • Auto Financing
  • Riverside, California
  • Title Transfer
  • 43
  • REVIEW RATING 4/5

I have a 2013 Ford Escape that since my wife passed away Aug.2013 & I called TD Auto to get my wifes name off title, case I wanted to sell it. I still have car in which the car tags are due which I paid but they would not issue new sticker because California car title is locked in transfer. I am trying to get TD auto finance to contact Ca. DMV to cancel transfer @ get my renewal sticker. I... Read more

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  • Mar 02
  • Auto Financing
  • Car Financing
  • 176
  • REVIEW RATING 4/5

A vehicle was purchased under my Mother's name ( she needed transportation for cancer appts.) For 3 years I made payments under my name linked to my bank account. sadly she passed away a little over 2 months ago. Expenses hit us hard... This company told us to send a death certificate and they would help with transferring it to my dad's name. THAT DID NOT HAPPEN. Those thiefs waited until the... Read more

Was this review helpful? 2 0

Paid loan off in full.checked credit score and they said the car was repossessed and that took credit score down. Tried to call in and no one will help with issue. Add comment

  • Feb 27
  • Auto Financing
  • Norwalk, Connecticut
  • Car Financing
  • 99
  • REVIEW RATING 4/5

Just bought my little girl her first car and I am now on the phone on hold for 33 mins trying to get the account number so I can pay the first note. I have never had this problem before ever. Normal companies would have sent out billing information by no, but I guess they don't here. They probably want the payment to be late and charge me late fees and from what I have read so far that would not... Read more

Was this review helpful? 1 1

  • Feb 25
  • Auto Financing
  • Wimberley, Texas
  • Extended Warranty
  • 84
  • REVIEW RATING 4/5

Cancelled my extended warrenty on January 20th 2015. Contacted TD finance on February 20th. They stated they received a refund from the dealer on February the 3rd. They would have to ask a manager where the money is and that they would contact me by the 24th. After spending 45 minutes on hold on the 25th I was told the "check was in the mail today". Imagine what would happen if I told them that... Read more

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  • Feb 23
  • Auto Financing
  • Rothesay, New Brunswick
  • Car Loan
  • 1
  • 1
  • 131
  • REVIEW RATING 4/5

My husband died in April 2014, I called TD Auto and informed as we have truck through them. They informed me to send in the death certificate and they would call me with what to do next I waited for them me back. They did call back only to say I was in arrears. I pleasantly told them what I thought of them and told them to double my payments until I had the arrears paid off. I finally get that... Read more

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