Td Auto Finance Complaints and Reviews

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Td Auto Finance
Main address: Attn: Customer Resolution 7626 Roanoke TX
1-800-556-8172, , https://www.tdautofinance.com/aboutUsEmailUs.do
  • 81+1 mobile complaints
  • $320K claimed losses
  • $3.9K average
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  • Oct 20
  • Auto Financing
  • Arizona, United States
  • Loan Closed
  • 35

Had this account for about 18 mo. Never late actually 15-20 days ahead of scheduled payment.Bought a different vehicle,the dealer gave the loan to another lender( "TD" declined lending).After the loan was paid in full TD reported it as "Loan Closed" instead of "Paid in Full". My wife called "TD" and they said its all the same. Not so, I was notified by a reporting agency that this will reduce my... Read more

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  • Oct 14
  • Auto Financing
  • Address Verification
  • 1
  • 1
  • 45

I received a call from someone who stated they were Randy Miles and that he had court papers to serve me and wanted me to verify my address. I proceeded to ask him who he worked for he said the company is private. He then proceeded to tell me the company on the envelop he had to serve me was T.D. Financial and their number was 866-548-5955. Additionally, he told me he was from Bexar County,... Read more

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  • Oct 14
  • Auto Financing
  • Car Loan Payment
  • 39

My vehicle was in a hail storm so I received a a settlement from my insurance company for my vehicle. Since I still owed money on my old vehicle the check was made out to myself and td finance. I went to td bank with the check to pay it off, they took the check and payed my balance off and said they would deposit the remainder balance in my account that the payment were taken from(a different... Read more

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  • Oct 01
  • Auto Financing
  • Hicksville, New York
  • Car Loan Pay Off
  • 51

My car was sold through a dealer who never paid the loan off. The person it was sold to is also financing through TD Bank - have been trying to reach someone at TD Auto Finance for 2 weeks and no response. They still expect me to make payments on a car I do not have. The worst experience ever. They cannot even put me in touch with the right person. They still expect me to make payments on my car... Read more

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  • Sep 29
  • Other
  • San Pedro, California
  • 93

I called the TD Auto finance customer service number 2 months ago and asked about being able to skip a payment. I was told that I was able to skip a payment after I had 9 payments made to my account with no problems. I called today 9-29-14 to request a payment deferment. After being on hold for 30 MINUTES to get a hold of a rep, I was rudely interrogated as to why I needed the extension and after... Read more

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  • Aug 30
  • Auto Financing
  • Defective Truck
  • 1
  • 1
  • 207

I lost my job, fell behind gave them a date that I could catch up and a week before that date someone that said she was a detective for them called my house said they were coming to get my vehicle. Although I was not there my family was, they had their wrecker man in my yard for hours then around 10:30pm they came back to my house made loud noises with their truck, they pulled in the street went... Read more

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  • Jul 23
  • Auto Financing
  • Bristol, Connecticut
  • Automatic Payment
  • 2
  • 2
  • 236

I had a car payment lets say it was 300.00 and if late there was a charge of 20$ extra dollers so when I set up authomatic my payment to follow my budget within the grace period so there should have been no late charge iwas paying 320$ WELL when I finally caught unto it I calculated almost 900$ in overage of money due and I owed one final payment therefore this would have covered it and I would... Read more

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  • Jul 23
  • Auto Financing
  • Naples, Florida
  • Late Payments
  • 3
  • 3
  • 188

We only owed 3 payments and fell behind one month. We called and talked to the rep who said "no problem" it would be moved to the end of the loan, and thanked us for calling. Somewhere in their mixed up records they showed us as having missed 2 payments, and decided to just screw over the people who had paid faithfully for 7 years helping them keep their business in operation. NEVER USE THIS... Read more

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  • Jul 22
  • Auto Financing
  • Money Fraud
  • 1
  • 1
  • 144

If you want to be harassed, bullied, threatened, then THIS is the DUMP for you!! This company is the ABSOLUTE WORST in the world. Do NOT use this company. Save yourself the worry, the trouble, the heartache this finance com is NOT the one you want to use. I made a payment over the phone, but they went ahead and took a payment out of my checking account, after they assured me, they would NOT. ... Read more

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