TD Auto Finance Complaints and Reviews

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TD Auto Finance
Main address: Attn: Customer Resolution 7626 Roanoke TX
1-800-556-8172, , https://www.tdautofinance.com/aboutUsEmailUs.do
  • 78 complaints
  • $310K claimed losses
  • $4K average
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  • 7 hours ago
  • Banks
  • Hicksville, New York
  • 2014 Porsche Panamera
  • 10

My car was sold through a dealer who never paid the loan off. The person it was sold to is also financing through TD Bank - have been trying to reach someone at TD Auto Finance for 2 weeks and no response. They still expect me to make payments on a car I do not have. The worst experience ever. They cannot even put me in touch with the right person. They still expect me to make payments on my car... Read more

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  • 2 days ago
  • Other
  • San Pedro, California
  • 16

I called the TD Auto finance customer service number 2 months ago and asked about being able to skip a payment. I was told that I was able to skip a payment after I had 9 payments made to my account with no problems. I called today 9-29-14 to request a payment deferment. After being on hold for 30 MINUTES to get a hold of a rep, I was rudely interrogated as to why I needed the extension and after... Read more

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  • Aug 30
  • Auto Financing
  • Defective Truck
  • 1
  • 1
  • 156

I lost my job, fell behind gave them a date that I could catch up and a week before that date someone that said she was a detective for them called my house said they were coming to get my vehicle. Although I was not there my family was, they had their wrecker man in my yard for hours then around 10:30pm they came back to my house made loud noises with their truck, they pulled in the street went... Read more

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  • Jul 23
  • Auto Financing
  • Bristol, Connecticut
  • Automatic Payment
  • 2
  • 2
  • 210

I had a car payment lets say it was 300.00 and if late there was a charge of 20$ extra dollers so when I set up authomatic my payment to follow my budget within the grace period so there should have been no late charge iwas paying 320$ WELL when I finally caught unto it I calculated almost 900$ in overage of money due and I owed one final payment therefore this would have covered it and I would... Read more

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  • Jul 23
  • Auto Financing
  • Naples, Florida
  • Late Payments
  • 3
  • 3
  • 152

We only owed 3 payments and fell behind one month. We called and talked to the rep who said "no problem" it would be moved to the end of the loan, and thanked us for calling. Somewhere in their mixed up records they showed us as having missed 2 payments, and decided to just screw over the people who had paid faithfully for 7 years helping them keep their business in operation. NEVER USE THIS... Read more

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  • Jul 22
  • Auto Financing
  • Money Fraud
  • 1
  • 1
  • 123

If you want to be harassed, bullied, threatened, then THIS is the DUMP for you!! This company is the ABSOLUTE WORST in the world. Do NOT use this company. Save yourself the worry, the trouble, the heartache this finance com is NOT the one you want to use. I made a payment over the phone, but they went ahead and took a payment out of my checking account, after they assured me, they would NOT. ... Read more

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  • Jul 21
  • Auto Financing
  • Bogue, North Carolina
  • Unapplied Overage Payment
  • 3
  • 3
  • 188

I purchased a car from Bogue Auto Sales, Bogue, NC in January 2014 and they financed it through TD Auto Finance. I know the dealership owner and trusted his advice concerning TD. I've deliberately been making overage payments checking the back of the payment form indicating "apply any overage to principal." Well, it's now July 2014 and I'm learning that the overage has not been applied to the... Read more

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  • Jul 15
  • Auto Financing
  • Miami, Florida
  • Car Payments
  • 1
  • 1
  • 74

my cousin financed a car with td auto and made 12 payments fell behind on two to three payments and td telephone staff and computers constantly called my elderly senior citizen relative this company is perdatory charges excess fees and is possibly breaking state and federal lending laws in multiple states there should be an investigation by the government against td auto finance i will never... Read more

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  • Jul 07
  • Banks
  • Lomira, Wisconsin
  • Lien Release
  • 57

Even though I told the lousy representative on the phone what my new address was and where the title needed to be sent, this dumb *** company sent my lien release to the OLD *** address where my SISTER used to live from 5 years ago. What a joke. The guy on the phone is telling me "we sent it out on the 26th" I didn't think i needed to ask what address they sent it to as I repeatedly told them my... Read more

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  • Jun 30
  • Auto Financing
  • Mountain View, California
  • Incopetent Service
  • 77

TD Auto Finance employees at the legal process spectrum are incompetent and uneducated, these clowns sent a phoney repo man to my house and towed my car for $1008 of payment arrears , repo *** refused to show the appropriate id and wore a fake cop vest & carried a dossier pretending to have paperwork, then shows me a fake letter from some clown Named Gabe Rajhathy that is supposedly a bailiff... Read more

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