2.4
  • Having a car1 votes
  • Very long hold times on phone4 votes
  • Difficulty to make simple changes2 votes
  • Failure to perform service2 votes
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TD auto finance deducted my total loan amount from my cheque acc after i paid my loan in full a week ago and set my acc in negative leaving all my transactions declined on a Sunday.. Worst bank ever. How much have they stollen from their other customers? Add comment

  • Apr 23
  • Auto Financing
  • Car Title Transfer
  • 10
  • REVIEW RATING 4/5

i needed to transfer title from one state to another, due to my moving to another state. simple you say?? NOT. It was necessary to speak to one of their employees to get this done. Not something you can do on their website. Expect to call and wait a lifetime before anyone picks up - if ever. I've experienced long wait times before with companies but this is beyond reasonable - and we are paying... Read more

Was this review helpful? 1 0

  • Apr 17
  • Auto Financing
  • Car Financing
  • 1
  • 1
  • 53
  • REVIEW RATING 3/5

What I don't like about TD is that when I call and I am behind on a payment I am on hold not even 30sec, I can get right through. If I call them and I am up-to-date with my payments I am on hold at least 30min. I even get hung up on sometimes and have to start over. Also, I purchased my car while still in the military and after a year of purchase my contract was up so I got out. I fell behind on... Read more

Was this review helpful? 1 2

  • Apr 12
  • Auto Financing
  • Car Financing
  • 1
  • 1
  • 46
  • REVIEW RATING 3/5

I Needed payment due date moved tried several different times and never got nothing but a hard time.Also my wife had medical issues and it made me fall behind a month on my payments ,when I tried getting a month extention so I wouldint have late charges every month again nothing but a hardtime,I paid late charges every month for more than a year because of there customer service.Finally I decided... Read more

Was this review helpful? 0 2

I've been calling the pass 3 days trying to arrange some payments and they put me on hold..I can't even get anybody to answer the phone ! Add comment

  • Apr 08
  • Auto Financing
  • Carlsbad, New Mexico
  • Staff
  • 1
  • 1
  • 33
  • REVIEW RATING 3/5

TD Finance is a horrible company to deal business with!!! When I call it's always longer than a 30 minute wait. Representatives have no kind of customer service skills. I can't wait to be finished with them!!!! Read more

Was this review helpful? 0 0

  • Apr 08
  • Auto Financing
  • Car Loan
  • 31
  • REVIEW RATING 4/5

I have mailed extra money toward principal. they will not apply it with a statement . only send me new monthly statements . showing nothing due for the months. Have tried to call service department for 3 days. Get put on hold for more than 20 mins each time. My goal is to pay off loan in a short time. , to help with interest charges. They have no customer service by phone that I can explain... Read more

Was this review helpful? 0 0

  • Apr 02
  • Auto Financing
  • Willimantic, Connecticut
  • Car Loan
  • 34
  • REVIEW RATING 4/5

TD North should spend less on advertising and more on doing their jobs. I cannot get on the phone with anyone (multiple hang ups after 20 mins or so). Email correspondence on website is worthless. Automated responses with no action. All I am trying to do is pay down auto loan via auto bank payments. They refuse to acknowledge principal and continue to apply to future bills. Frustrating. I am... Read more

Was this review helpful? 0 0

  • Mar 31
  • Auto Financing
  • Car Loan
  • 53
  • REVIEW RATING 3/5

I have called over four days in a row and waited over one hour each time and no one ever answered the phone.. I cant go online and post a question because they shut access off to my account.. the loan was paid off and I over paid the interest and never received the additional interest check back.. which is illegal ... The best way to handle this is to file a complaint with the states FTC branch..... Read more

Was this review helpful? 1 0

Waiting on phone over 30 mins or 1 hour. Never give u a manager to speak to. Hardly can get ahold to anyone. I was never giving my end of year statement when I paid off car and still dont. Haven't talked to anyone as of 3/30/2015. Add comment

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