2.0
  • Having a car1 votes
  • Difficulty to make simple changes1 votes
  • Rude customer service1 votes
  • Will not connect me to manager1 votes
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  • Mar 02
  • Auto Financing
  • Car Financing
  • 57
  • REVIEW RATING 4/5

A vehicle was purchased under my Mother's name ( she needed transportation for cancer appts.) For 3 years I made payments under my name linked to my bank account. sadly she passed away a little over 2 months ago. Expenses hit us hard... This company told us to send a death certificate and they would help with transferring it to my dad's name. THAT DID NOT HAPPEN. Those thiefs waited until the... Read more

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Paid loan off in full.checked credit score and they said the car was repossessed and that took credit score down. Tried to call in and no one will help with issue. Add comment

  • Feb 27
  • Auto Financing
  • Norwalk, Connecticut
  • Car Financing
  • 40
  • REVIEW RATING 3/5

Just bought my little girl her first car and I am now on the phone on hold for 33 mins trying to get the account number so I can pay the first note. I have never had this problem before ever. Normal companies would have sent out billing information by no, but I guess they don't here. They probably want the payment to be late and charge me late fees and from what I have read so far that would not... Read more

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  • Feb 25
  • Auto Financing
  • Wimberley, Texas
  • Extended Warranty
  • 43
  • REVIEW RATING 4/5

Cancelled my extended warrenty on January 20th 2015. Contacted TD finance on February 20th. They stated they received a refund from the dealer on February the 3rd. They would have to ask a manager where the money is and that they would contact me by the 24th. After spending 45 minutes on hold on the 25th I was told the "check was in the mail today". Imagine what would happen if I told them that... Read more

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  • Feb 23
  • Auto Financing
  • Rothesay, New Brunswick
  • Car Loan
  • 1
  • 1
  • 84
  • REVIEW RATING 4/5

My husband died in April 2014, I called TD Auto and informed as we have truck through them. They informed me to send in the death certificate and they would call me with what to do next I waited for them me back. They did call back only to say I was in arrears. I pleasantly told them what I thought of them and told them to double my payments until I had the arrears paid off. I finally get that... Read more

Was this review helpful? 1 3

  • Feb 18
  • Auto Financing
  • Wapello, Iowa
  • Car Loan
  • 71
  • REVIEW RATING 4/5

If you want my opinion td auto finance is the absolute worse place to do business. They are lying, theiving, crooks, that will shaft you every chance they get. Not only do they change you high interest, they have more made up bulshit policies to take your money then any other company. And on top of it they blame you for their mistakes, dont inform you that they *** up, then lie straight to your... Read more

Was this review helpful? 0 1

  • Feb 13
  • Auto Financing
  • Phoenix, Arizona
  • Bankruptcy Department
  • 146
  • REVIEW RATING 4/5

Glad to have found this site. I purchased a car that was financed through TD Auto Finance in April of 2013. All the payments were submitted well ahead of time for almost a year, then there was a situation with Huge medical bills. We struggled and fought to keep up with the payments as we had an obligation to them. Then, being that these bills got so overwhelming we had to file bankruptcy as there... Read more

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  • Feb 09
  • Auto Financing
  • Owensboro, Kentucky
  • Car Financing
  • 70
  • REVIEW RATING 3/5

I have continually waited for a representitive this month alone for over 4 hours to make a payment. This was over 5 phone calls to them. This is by far the worst finance company I have ever dealt with. I warn anyone that is asked if they want to use TD Auto Finance for any reason to simply say "NO" and run like *** if they push for you to use them. They are unprofessional, rude, and as... Read more

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Waited 40min on hold, finally someone answers I told her I needed help and she says one moment next thing I know I'm speaking to a *** computer and back on hold! Add comment

  • Jan 28
  • Auto Financing
  • Philadelphia, Pennsylvania
  • Title Transfer
  • 44
  • REVIEW RATING 4/5

TD Finance repeatedly failed to send my title to the tag-transfer vendor in Philadelphia, PA, despite my having faxed the requisite documentation in 7 weeks ago and making several phone calls to TD. My registration in my previous State of residence expires in 3 days, and I cannot get back to renew (as I'm now out of state.) The tag-transfer company in Philly has confirmed that they have not... Read more

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